FAQs

How do we ship?
Your package will come to you via USPS 1st class mail. A tracking number will be e-mailed to you after your order is processed. We ship worldwide!

How long will it take my order to arrive?
Generally, USPS 1st class mail will arrive in 3-4 business days depending on where you live. Note we are shipping from the California.

What if I’m not happy with my product aka “my mug is broken, my hat doesn’t fit, may shaker doesn’t shake, or my bag won’t hold stuff?”
We’ll make it right whether that be a refund, re-shipping something, etc…

Is my order secure?
Yes, we use Shopify Payments Powered by Stripe, each payment is processed using secure and encrypted servers. We do not store your credit card information.

What method of payments do you accept?
We accept most major credit cards and PayPal.

How do I get in touch with someone?
Please e-mail us at cs@smalltowndicks.com and someone will get back to you ASAP.